Privacy Policy

Effective Date: April 15, 2026

Article 1 (Purpose of Processing Personal Information)

Kglowvia (hereinafter referred to as the "Site") processes personal information for the following purposes. The personal information being processed will not be used for any purpose other than those listed below, and if the purpose of use changes, necessary measures such as obtaining separate consent will be taken.

  • 1. Medical service consultation requests and hospital connection
  • 2. Responding to user inquiries and handling complaints
  • 3. Providing personalized medical information and services
Data Collection

Article 2 (Items of Personal Information Collected)

Category Collected Information
Required Information Name, email address, country, desired treatment/procedure or field for consultation
Optional Information Phone number, SNS ID (WhatsApp/Instagram, etc.), detailed consultation information

Article 3 (Retention and Use Period of Personal Information)

The Site processes and retains personal information within the retention and use period agreed to by the user at the time of collection.

Consultation request information and inquiry response data: 1 year after the consultation purpose has been fulfilled (provided that where retention is required by applicable laws, such laws shall prevail)

Article 4 (Provision to Third Parties)

The Site processes users’ personal information only within the scope specified in Article 1, and in principle, does not provide it to external parties (such as partner clinics) without the user’s consent.

※ If a user submits a consultation request, information such as name and contact details may be shared with the relevant partner clinic to facilitate the consultation process.

Article 5 (Rights, Duties, and Methods of Exercise of the Data Subject)

Users may at any time view or correct their registered personal information and may request deletion of personal information and suspension of processing. Related requests may be made via Kglowvia@gmail.com.

Article 6 (Destruction of Personal Information)

The Site will destroy personal information without delay when it becomes unnecessary, such as upon expiration of the retention period or achievement of the processing purpose. Information in electronic file form will be deleted using technical methods that prevent the records from being restored.